Once an order is confirmed it cannot be canceled. All special orders and custom furniture orders are final sales. Please make sure to double-check all measurements of your space and access points to your space. We will not accept returns because a piece cannot fit through doorways. Please also request fabric and finish samples if necessary, colors on computer screens may not be accurately represented. The finishes of handmade furniture have variations due to the nature of the materials being used. Slight variation is not considered a reason for return.

Please make sure to double-check all measurements of your space and access points to your space. We will not accept returns because a piece cannot fit through doorways. Please note colors on computer screens may not be accurately represented. Our handmade objects and fine art pieces have variations and imperfections due to the handmade nature of the product and the materials being used.

Slight variation is not considered a reason for return. Imperfections should be celebrated - your piece is one-of-a-kind.

Please make sure to double-check all measurements of your space and access points to your space. We will not accept returns because a piece cannot fit through doorways. Please note colors on computer screens may not be accurately represented. Our refurbished vintage pieces have variations and imperfections due to the nature and age of the product.

Imperfections should be celebrated - your piece is one-of-a-kind.

If your item arrives damaged you must tell us within 24 hours of delivery. If the item is visibly damaged you can refuse the shipment or contact us while the delivery person is still present. Once you sign for a delivery you ONLY HAVE 24 hours to report damage so please open and inspect it right away. Most of our vendors and shipping carriers will not accept damage claims after 24 hours.

Westpark Home is not responsible for damages that occur in transit or after the delivery and installation of the item. You will need to file a claim directly with the carrier - we will assist in any way needed.

We will always try to help you resolve any issues that arise over time but the responsibility of care lies with the purchaser.